Privacy Policy

Last Updated: September 30, 2025

Welcome to Westar's Privacy Policy. We are committed to protecting your personal information and your right to privacy. This policy describes how we collect, use, and safeguard your data when you visit our website or purchase our custom gamer hoodies and sweatshirts.

Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products, when you participate in activities on our website, or when you contact us.

Personal Information Provided by You

Contact Information: Name, email address, phone number, and mailing address (Via del Corso, 101, 00186 Roma, Italy area customers)
Order Information: Custom design preferences, hoodie specifications, size, color choices, and print selections
Payment Information: Billing address and payment method details (processed securely through third-party payment processors)
Communication Data: Messages sent through our contact form, call-back requests, and customer service interactions

Automatically Collected Information

Device Information: IP address, browser type, operating system, and device identifiers
Usage Data: Pages visited, time spent on pages, click patterns, and navigation paths
Cookies: We use cookies and similar tracking technologies to enhance your browsing experience

Image Usage and Custom Designs

Your Custom Design Rights

When you submit custom designs or images for printing on our hoodies and sweatshirts, you retain all ownership rights to your original content. By submitting designs, you grant Westar a limited license to:

Reproduce your design on the ordered garment
Process and optimize the image for high-quality printing
Store your design securely for potential reorders

Important: You are responsible for ensuring you have the right to use any images, logos, or designs you submit. Westar respects intellectual property rights and will not knowingly print copyrighted or trademarked material without proper authorization.

Promotional Image Usage

With your explicit consent, we may photograph finished products featuring your custom designs for:

Display on our website and social media platforms
Marketing materials and promotional campaigns
Portfolio showcasing our customization capabilities

You can opt out of promotional image usage at any time by contacting us. We will never use customer images for commercial purposes without prior written consent.

How We Use Your Information

We use the information we collect or receive for the following purposes:

Order Fulfillment: Processing and delivering your custom gamer hoodies and sweatshirts
Customer Service: Responding to inquiries, providing support, and handling call-back requests
Communication: Sending order confirmations, shipping updates, and promotional offers (with your consent)
Personalization: Remembering your preferences and customization choices for future orders
Improvement: Analyzing website usage to enhance user experience and product offerings
Legal Compliance: Complying with applicable laws and regulations in Italy and the European Union

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

SSL/TLS encryption for data transmission
Secure storage systems with restricted access
Regular security audits and updates
Employee training on data protection practices
Secure payment processing through PCI-DSS compliant providers

Your Privacy Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

Right to Access: Request copies of your personal information
Right to Rectification: Request correction of inaccurate or incomplete data
Right to Erasure: Request deletion of your personal data under certain conditions
Right to Restrict Processing: Request limitation of how we use your data
Right to Data Portability: Receive your data in a structured, commonly used format
Right to Object: Object to our processing of your personal data
Right to Withdraw Consent: Withdraw consent for data processing at any time

Cookies Policy

We use cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device that help us:

Remember your preferences and settings
Understand how you use our website
Provide personalized content and recommendations
Analyze website traffic and performance

You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality.

Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your data with:

Service Providers: Payment processors, shipping companies, and printing partners who help fulfill orders
Legal Authorities: When required by law or to protect our rights and safety
Business Transfers: In connection with mergers, acquisitions, or asset sales (with your notification)

All third-party service providers are contractually obligated to protect your data and use it only for specified purposes.

Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this privacy policy, unless a longer retention period is required by law. Order information and custom designs are typically retained for:

Active customer accounts: Duration of account plus 3 years
Completed orders: 7 years for tax and legal compliance
Marketing communications: Until you unsubscribe or request deletion

International Data Transfers

Your information may be transferred to and processed in countries outside the European Economic Area. We ensure adequate safeguards are in place, including standard contractual clauses approved by the European Commission.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.

Policy Updates

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. The "Last Updated" date at the top indicates when revisions were made. We encourage you to review this policy regularly. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this privacy policy or wish to exercise your privacy rights, please contact us:

Westar Rome

Via del Corso, 101, 00186 Roma, Italy

+39 06 1234 5678

privacy@westar-gaming.com

Response Time: Within 30 days of request

Supervisory Authority: If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali) or your local EU supervisory authority.